Welcome to our Privacy Policy page. We are committed to safeguarding the privacy of our customers who purchase DU Home Internet services through us, as an authorized reseller in the UAE. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

When you sign up for DU Home Internet services through our platform, we may collect the following types of personal information:

  • Full name
  • Contact details (phone number, email address)
  • Residential address
  • Identification documents (such as Emirates ID)
  • Payment details

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process your DU Home Internet service application
  • To manage your account and provide customer support
  • To communicate important updates and promotions
  • To comply with legal obligations
  • To improve our services and enhance customer experience

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With DU: As a reseller, we share your information with DU to facilitate the activation and management of your internet services.
  • Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, verifying documents, and providing customer support.
  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights.

4. Data Security

We take data security seriously and implement measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure servers
  • Encrypted data transmission
  • Regular security audits

5. Your Rights

You have the right to:

  • Access your personal information that we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw consent for the use of your information

To exercise any of these rights, please contact us at [Insert Contact Email/Phone Number].

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us analyze website traffic and personalize content.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication channels.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:


Authorized DU Home Internet Reseller

Thank you for choosing DU Home Internet through our services. We are committed to providing you with secure and reliable internet solutions.